STEEL OS Help

Something went wrong

Quick fixes first, then how to get help.

An app won't open or misbehaves

  1. Close it and open it again.
  2. Restart the computer.
  3. Remove it and install it again from the Steel OS Portal or the App Store.

Something broke after an update

Restart and pick the second entry in the start-up menu. You are back on the version before. See Updates and going back.

No internet

Click the network icon on the taskbar and pick your Wi-Fi. For a cable, check it is plugged in at both ends. System Settings, Wi-Fi & Networking shows more. See Wi-Fi and home network for step-by-step fixes.

A game stopped working

In the Portal, Troubleshoot has a button to stop stuck Wine and Proton games and to reset Steam.

Forgot your password

If you set up security questions, click Forgot your password? on the login screen, then click it again to confirm. The computer restarts into a reset window: answer your three questions and choose a new password. Your files and apps are untouched.

No security questions? Another administrator on this computer can set a new password in System Settings, Users. Set up your questions any time from the Steel OS Portal, Welcome tab, Security questions.

A disk-encryption password can't be reset by anyone. Keep it somewhere safe.

Report a problem

Go to steel-os.org/report. Say what you did, what you expected, and what happened, with a screenshot if you can. These details help: